1. Who is Automatically Enrolled in the Community Power Electricity Supply Offering?
Before an electricity supply program launches, eligible residents and small businesses (non-demand customers) who are receiving the utility’s electricity supply option and do not have a block on their electricity account are notified and will automatically be enrolled in the program, unless they choose to opt-out before the program launches. (See below for reasons why some accounts are not eligible). Those enrolled will receive the community choice electricity supply offering.
Customers can change their electricity supply choice, leave, or rejoin the program at any point at no cost.
2. Who is Not Automatically Enrolled in the Community Power Electricity Supply Offering?
The following utility customers will not receive a mailing and are not automatically enrolled:
- Time of Use Customers
- Customers who have selected an alternate supplier/ESCO (Energy Service Company)
- Larger commercial and all industrial customers with demand meters
- Customers who have placed a block on their utility account
- Customers in an assistance program, such as Home Energy Assistance Program (HEAP)
If you did not receive a mailing, you may still be eligible to participate if you prefer to do so. You can change your electricity supply choice, leave, or rejoin the program at any point, at no cost.
If you have questions or want to know more about your participation status, please contact us to learn more.
3. What if I Have Solar Panels or Am Enrolled in a Community Solar Program?
You can participate in both! You can benefit from solar and the electricity supply program at the same time.
4. How It Affects Participants
What changes is the source of your electricity:
Before the program:
- Customers automatically receive the state-selected choice of electricity supply, the utility’s fossil fuel-based option, unless they choose to sign up with an alternative energy provider.
With Community Power Supply:
- Eligible residents and small businesses automatically receive the municipally selected choice of electricity supply, usually from renewable electricity sources.
- Customers can easily leave or rejoin the program or change the percentage of renewable electricity they receive through the program, at any time without cost.
What stays the same?
- All the same choices remain available to consumers as before, with additional choices added in through the program.
- The utility will continue to handle delivery of electricity, billing, customer service, maintenance, and repairs regardless of program participation.
- There is no impact on the reliability of your electricity.